Cancelling Your Subscription
If you need to cancel your Disk Status subscription, follow these steps.
How to Cancel
- Navigate to Settings > Billing
- Click Cancel Subscription
- Review the cancellation information
- Confirm the cancellation
What Happens When You Cancel
- Your subscription continues until the end of the current billing period
- You retain full access until that date
- No further charges will be made
- On the cancellation date, access to monitoring features ends
Reactivating a Cancelled Subscription
If you change your mind before your subscription ends:
- Go to Settings > Billing
- Click Reactivate Subscription
- Your subscription continues as normal
Data Retention
After cancellation:
- Your data may be retained for a limited period
- Contact support if you need to export data before cancellation
Downgrading Instead
If cost is a concern, consider:
- Downgrading to a lower plan instead of cancelling
- Reducing the number of monitored servers
- Switching from monthly to annual billing for savings